ValvTechnologies recently announced the launch of a Crisis Service Hotline to ensure customers continue to receive service support. ValvTechnologies is committed to ensuring its global network of customers maintain peak valve performance. Its experienced, factory-trained field service engineers and technicians can troubleshoot, diagnose and repair valve and actuator-related problems not only in ValvTechnologies’ products, but other manufacturers as well.
When customers call this hotline, on the other end of the phone is a service engineer who has full access to past order information, drawings, BOMs, work instructions and all other data and information necessary to provide comprehensive technical assistance over the phone or via video conference. This engineer can troubleshoot and diagnose a valve or actuator problem, and walk the caller through a repair, step-by-step.
The Crisis Service Hotline is available 24 hours a day anywhere in the world.
Image credit: ValvTechnologies